Record where the damage is, not just that there is some.
"Scratch on nearside" is not evidence. A damage record only helps when it says where the damage is, how severe it is, and shows it in a photograph taken at the vehicle.
TransportMate records damage against the vehicle with supporting photographs, so a claim can be answered with the actual images rather than a description written in a hurry.
Damage is recorded against a specific point on the vehicle rather than as a general note.
The supporting images are attached to the damage they show, so the evidence stays together.
Extra images can be captured and associated with the damage being recorded.
TransportMate generates condition descriptions with severity ratings from the damage photographs, as an assistance to the driver's own record.
Photographs are taken in the app during the inspection rather than uploaded later.
Damage recorded at collection becomes the baseline. When the delivery inspection is completed, both records sit against the same job, so new damage stands out against what was already there. That comparison is the whole point of documenting collections properly.
Damage claims are usually settled on the strength of the evidence rather than the strength of the argument. An operator who can produce dated, located photographs of the vehicle as collected is in a materially different position to one producing a tick sheet.
It also protects drivers. Damage that was present before the vehicle was loaded stops becoming their problem.
How does vehicle damage inspection software work?
During the inspection the driver records damage against the vehicle and photographs it in the app. The damage record and its images are saved to the job and included in the proof document.
Can damage photographs be linked to a specific point on the vehicle?
Yes. TransportMate records damage as markers and keeps the supporting photographs attached to the damage they show.
Does TransportMate use AI for damage?
TransportMate can generate condition descriptions with severity ratings from damage photographs. It supports the driver's inspection rather than replacing it.
How do I prove damage happened in transit?
By comparing the collection and delivery records for the same job. If damage appears on the delivery inspection and not on the collection inspection, the records show it.
See how damage markers and photographs appear in a completed TransportMate report.